Highlands Pet Hospital will CLOSED on Thursday, September 30th to observe The National Day for Truth and Reconciliation. We encourage everyone to take a moment to honour the memories of the lives lost, the survivours, and the communities of all those affected.

Our Team

Thank you for trusting us with your pet’s care.

Get to know us!

At Highlands Pet Hospital, we treat your family as if they were our own. We consider it a privilege to be entrusted with the care of your pets and are committed to providing a welcoming experience tailored to you and your pet’s specific needs and lifestyle.


Owner / Veterinarian
Dr. Gibson's Bio

Why did you become a veterinarian?

I have always loved animals, but it was really two things that sparked my dream of becoming a vet when I was younger. The first was my family dog, Max. He taught me so much about compassion, unconditional love, trust, and patience. The second was a documentary by a veterinary college. Watching the veterinarians, veterinary technicians, and students work together to save the lives of animals solidified that dream for me. From then on, I knew that I would spend my life caring for the health and wellbeing of animals.

What do you love most about your profession?

There are so many things that I love about this profession. I love being an advocate for the welfare of our pets. I love the challenge of figuring out what each patient needs to help them live the best quality of life possible. I love helping to nurture and strengthen the human-animal bond between pets and their families. And I especially love the relationships that I get to form with my patients and their families year after year.

What are your goals when you meet clients and patients?

Whether I am meeting a patient and their family for the first time, or we’ve known each other for years, I strive to create a caring and trusting relationship with both patient and client. At every visit, I aim to ensure that my patients feel safe and comfortable and that their families leave with the knowledge, tools, and confidence to care for their pets every need.

I know how important and loved each patient is to their families. My goal is to work together with clients to develop a health plan that fits their lifestyle and allows their pet to live the best and healthiest life possible.

Do you have any pets?

I have two four-legged family members. My cat Gus is living out his golden years as king of the house, and my dog Dexter, a basset hound mix, who is one of the laziest dogs you’ll ever meet.

What does life look like outside of veterinary medicine?

When I’m not at the clinic, you’ll find me chasing after my two young kids, Emily and Zachary, alongside my husband, Kyle. We spend as much time as we can with friends and family and enjoy getting outside as much as possible.


Dr. Cozen's Bio

What attracted you to veterinary medicine?

I have wanted to be a veterinarian for as long as I can remember. I recall witnessing my first surgery as a six-year-old growing up in Nepal (our pet bunny required an eye operation). From this grew an interest in the veterinary field which grew whilst having my own pets and working for many years on farms and volunteering with SPCA charities back in the UK.

Whilst studying at the University of Cambridge for veterinary school I was thrilled to find my passion for the job grows each year. Working as a veterinarian has been a hugely engaging and exciting career so far and I look forward to coming into work, learning new things, and serving the community better each day.
I have enjoyed, in all sorts of contexts, witnessing the bond between human and animal and it continues to be my privilege to be part of that team to uphold not only the health and well-being of our animals but that of their family.

Do you have any special interests?

Whilst I enjoy all aspects of medical care I have a special place in my heart for surgery which I have enjoyed cultivating over the past years in practice.
During my years practicing veterinary medicine I have had a growing interest and expertise in soft tissue and orthopaedic surgery. I particularly enjoy stifle (knee) interventions and am always happy to explain and discuss the benefits and risks of surgical care aimed at improving the comfort of our furry friends.

What are your goals when you meet clients and patients?

As our pets often cannot understand why they find themselves in the vet clinic making their experience as stress-free and pain-free as possible is a top priority of my exams. I often examine my patients on the floor, or where they are comfortable, I make a point of feeding pets whichever tasty treat they like the most.

My goal is always to create an individualized prevention and treatment plan that will serve both the pet and their family well. Within this, I thoroughly enjoy discussing the theory behind any recommendations of diagnostics or treatment options. I aim to communicate the risks, as well as the hopeful benefits of any procedure that I might recommend enabling us to plan together with a course of action that fits you and your pet.

What brought you to Lethbridge?

I had visited Canada first whilst travelling after high school and was so taken that I even came back to work on a ranch for a summer during vet school. When approaching the end of my studies my wife and I started to dream and began to investigate Canada as a possible destination to live and work. After an eight-week road trip, we decided on Lethbridge as the place to start our great Canadian adventure. What started as an experiment has now become home; we have had the pleasure of being part of this community, starting a family, and joining this excellent practice over the past few years.

Do you have any hobbies?

My hobbies seem as wide-ranging as my taste in music. My wife and I are big fans of the outdoors and can be seen (now with the little one in tow) hiking in all seasons. I love being a Dad and spending quality time as a family is such a precious part of our weekly routine. Since moving to Canada I have come to embrace the extremes in weather and can frequently be found snowboarding, snowshoeing, or even tenting in the mountains during the winters. I also enjoy running, mountain biking, baking, longboarding, sketching, and reading. I am a self-proclaimed coffee cognisor yet still enjoy the great British tradition of a good cup of tea.


Office Manager
Ms. Cook's Bio

Michelle has been a member here at Highlands since late 2007, and it is her shining face that may greet you as you walk through the clinic doors. We love her calm demeanour and quiet, steadying influence. Michelle and her husband, Shaun, enjoy very busy days running after their three incredibly active boys, Seth, Eli, and Cohen. They share their boisterous home with Daphne, the Old English Sheepdog. Daphne is a picture-perfect playmate for her young companions, fetching for hours on end or doubling as a fluffy footstool and pillow. Recently, Michelle added a rescue kitty named Holly to her family. She was found in a barn with a very injured leg and was surrendered to the clinic for care. Michelle took her home as Christmas surprise for the boys, thus the name Holly! In her spare time, Michelle enjoys reading, running with Daphne, cooking, and doing all things sports-related with her boys.


Registered Veterinary Technologist
Ms. Boyle's Bio

Kathy is one of our very capable animal health technologists. She graduated from Olds College in 2004 and has been in small animal practice ever since. She loves nutrition and has helped many animals take steps to reach their weight loss goals. We welcomed her in the spring of 2013 after the birth of her first daughter. She, her husband, and two children, Julia and Blake, live in the country and board horses. Deke and Willow call Kathy’s acreage home and earn their keep as hunting dogs in the fall. Deke and Willow are both Brittany Spaniels who love their job so much! The weekends in the summer will find their family camping, golfing, or enjoying the great outdoors.


Registered Veterinary Technologist
Ms. May's Bio

Leanne joined the Highlands team in November 2014. She graduated from the animal health technician program at Olds College in 2011. One of the favourite parts of her job is dentistry; she likes the satisfaction of seeing the before and after transformation! In her spare time, she likes to hang out with her husband, Cody, and their two energetic Golden Retrievers, Charlie and Milo. Leanne likes to go to the gym to keep active and travel all over the world every chance she gets!


Technician Assistant
Ms. Hara's Bio

Bio coming soon!

Jessica Strickland

Administrative Assistant

Ms. Strickland's Bio

Bio coming soon!

Brenna Malchow

Administrative Assistant

Ms. Malchow's Bio

Bio coming soon!


Clinic Mascot
Kevin's Bio

Kevin became part of our Highlands family in March 2017. He was surrendered to us as “Abby” because of reoccurring health concerns that his elderly owner could no longer manage. Initially, we had planned to get Kevin’s health issues under control and then find a new family for him. It wasn’t long, though, before Kevin worked his way into the hearts of all staff members, and parting with him was no longer an option.

Kevin once was a bit of an introvert and preferred to spend his days sleeping in the back, usually in random boxes (his favourite) and giving staff members alternating Jekyll/Hyde spells of love and attitude. He has since become much more personable and now loves to sleep in his cat tree upfront in reception and waits patiently for clients to come over to brush and love on him!


Clinic Angel (1999-2017)
Arianna's Bio
This beautiful girl came to us from the Lethbridge and District Humane Society shortly after Highlands Pet Hospital opened in 1999. Sadly, Arianna passed away during the summer of 2017, but we know her sweet spirit will be a part of Highlands Pet Hospital forever.

Susie Bandstra

Administrative Assistant

Ms. Bandstra's Bio
Coming Soon!